Shipping and Delivery Policy
At BeyaWorld, we believe that your shopping experience should be as smooth and enjoyable as possible—from the moment you browse our unique collection to the moment your handcrafted jewelry and accessories arrive at your doorstep. We are dedicated to providing a seamless shipping and delivery service, ensuring that every piece you purchase is carefully packed and delivered in a timely manner.
Processing Time
All orders are processed with great care to ensure that the highest standards of craftsmanship and quality are maintained. As each piece of jewelry and accessory is handmade, the processing time may vary. Typically, orders are processed within 3-5 business days after payment is confirmed. If you order a custom or personalized item, please allow up to 7 business days for processing as we dedicate additional time to perfect your one-of-a-kind piece.
Shipping Methods and Delivery Times
We offer a range of shipping options to meet your needs, whether you need your order quickly or prefer more economical choices. The delivery timeframes for each shipping method are estimates and may vary depending on factors like your location, the size of the order, and external shipping factors. Please note that the following times are estimates and not guaranteed.
-
Standard Shipping (United States):
-
Delivery time: 5-7 business days
-
Price: Free for orders over $100. For orders below $100, the shipping fee is $5.99.
-
-
Expedited Shipping (United States):
-
Delivery time: 2-3 business days
-
Price: $15.99 (Flat Rate)
-
Please note that expedited shipping does not include processing time.
-
-
International Shipping (Worldwide):
-
Delivery time: Typically 7-21 business days, depending on the destination country and customs processing times.
-
Price: Shipping fees vary based on location. Shipping costs will be calculated at checkout.
-
Please note that international shipping may be subject to customs duties and taxes, which are the responsibility of the customer.
-
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to track your package as it makes its way to you. We recommend checking the tracking information for updates on your package's status.
If you do not receive your tracking information within 5 business days of placing your order, please reach out to us at [your email address] so we can assist you. While we strive to ensure that every order reaches its destination in perfect condition and on time, we cannot be held responsible for delays caused by the shipping carrier or other external factors.
Shipping Costs for International Orders
For international orders, shipping fees will be calculated at checkout. Please note that customs duties, taxes, or other fees associated with importing goods into your country are the responsibility of the buyer. These fees are not included in the shipping cost and will be billed directly by your local customs office. We encourage you to check with your country's customs office to learn more about these additional charges before placing your order.
Packaging and Care
At BeyaWorld, we take great pride in our packaging. Every item is carefully packaged to ensure that it arrives in perfect condition. Our jewelry and accessories are lovingly packed in branded boxes or pouches, ready for gifting or safe storage. We also include a small care guide with each order to help you maintain your piece and ensure its longevity.
Lost or Stolen Items
Once an item has been shipped and tracking information has been provided, we are no longer responsible for the delivery of the package. If your package is lost or stolen during the shipping process, we recommend contacting the carrier directly to file a claim. While we cannot offer refunds for lost or stolen packages once they are marked as "delivered," we are happy to assist you in any way we can to help resolve the issue.
If the tracking information shows that the package was marked as delivered, but you did not receive it, please check with neighbors or others in your household to see if it was received on your behalf. If you still cannot locate your package, please contact us within 7 days of the marked delivery date so we can work together on resolving the situation.
Address Accuracy
To avoid shipping delays or issues with your order, please ensure that your shipping address is accurate at the time of checkout. We cannot be responsible for delays or lost shipments due to incorrect addresses. If you realize that your shipping address is incorrect after placing an order, please contact us immediately at [your email address], and we will do our best to update the address before your package is shipped. However, once an order has been processed and shipped, we are unable to make any changes.
Signature Requirements for High-Value Orders
To ensure the safe delivery of high-value orders, we may require a signature upon delivery. If a signature is required, this will be indicated in your tracking information. Please ensure someone is available to sign for the package at the time of delivery. If no one is available to sign, the package may be returned to the carrier’s facility, and you will need to arrange for a new delivery attempt.
Shipping Delays
While we make every effort to ensure that your order is delivered within the specified timeframes, there are occasions when external factors, such as adverse weather conditions, postal strikes, or customs delays, may affect delivery times. Please understand that these delays are out of our control, but we will always do our best to keep you informed and assist in any way we can.
Customer Satisfaction Guarantee
Your satisfaction is our top priority, and we want you to love your BeyaWorld purchase. If you experience any issues with shipping or delivery, please do not hesitate to reach out to us at [your email address] or [your phone number]. We are always here to assist you and ensure that your shopping experience is a positive one.
Thank You for Choosing BeyaWorld!
We appreciate your trust in us and are thrilled to be a part of your jewelry journey. Thank you for choosing BeyaWorld for your handmade jewelry and accessories. We hope that every piece you receive brings you as much joy as it brought us to create it.